House Rules and By-laws

These house rules are specially prepared to assist you in the moving-in process and setting up your home in the condominium. Do find the time to read them and if you still have questions which are not answered, please feel free to approach the Management Staff. We are only too pleased to assist you in any way possible.

Some residents may disagree with certain House Rules, but it should be appreciated that the House Rules are formulated for the common good. However, to meet the changes in the owner's requirements, the House Rules can be revised as necessary at any Annual General Meeting, if such changes have a majority support and provided they meet the requirements of the Land Titles (Strata) Act.

Your co-operation in observing the rules and regulations set in the following pages will help to make the estate a more congenial place to live. The House Rules have a legally binding effect on all owners, residents and visitors.

The specific house rules for Symphony Suites can be downloaded from the document section of the portal available here. Only registered users are able to download the house rules. To register and request an account please click on the register link at the top of the page (or available here). Once approved by management you will then have access to the restricted areas of the portal.

Definitions

  1. Common PropertyConsists of all the areas of the land and buildings which are not comprised in any lot shown in a Strata Title Plan and is used or capable of being used or enjoyed by occupiers of two or more lots or proposed lots.
  2. Subsidiary Proprietor / Unit Owner Any person or company who has purchased an apartment unit in the development.
  3. Occupier / Resident Any person in lawful occupation of an apartment unit in the development. This would include the Subsidiary Proprietor, family members of the Subsidiary Proprietor, any person authorised to occupy a housing unit as a lessee or tenant and shall include their family members.
  4. Guest Any non-resident who is in the estate (development) at the invitation of a Resident.
  5. Management The Developer, EL Development (Yishun) Pte Ltd, in the interim and the Management Corporation (when it is formed) and includes any person or agent appointed to manage the estate (development).
  6. Managing Agent An agent appointed to see to the administrative and management functions for the common property of the estate. The Agent appointed is Wisely 98 Pte Ltd.

Recreational & Communal Facilities

Symphony Suites has provided a range of facilities for the exclusive use of the Residents and their guests. Care must be taken to ensure that they are not damaged or subjected to undue wear and tear. Non-resident unit owners are deemed to have assigned their rights to use the recreational and communal facilities to their tenants.
The general rules and regulations on the use of recreational and communal facilities are as follows:

  1. Residents and guests must be appropriately attired when using the facilities.
  2. All guests must be accompanied by a Resident host when using the facilities and all rules must be observed by both parties. The Management reserves the right to prohibit guests from using certain facilities like Gymnasium and also to limit the number of guests for other facilities.
  3. Children under the age of 12 years must be accompanied by an adult who shall be responsible for their safety and behaviour.
  4. No rowdy behavior is allowed. Noise levels should be kept to the minimum while using or in the vicinity of the facilities.
  5. Football, roller-skating, roller-blading and skateboarding or any other activities which are likely to cause disturbance or endanger the safety of others or damage to common property shall not be permitted on the landscaped deck, pavilions, lobbies, common corridors, tennis court, fitness station and in the vicinity of all facilities.
  6. All facilities should be kept clean and tidy during and after use.
  7. The Management reserves the right to close, limit or restrict access to the facilities for maintenance or for any other reasons including official matters, selected occasions or during festivities as it deems necessary.
  8. Smoking is strictly prohibited.
  9. Pets are not allowed in the facilities.
  10. Only Residents may book the facilities. Bookings are non transferable.
  11. Residents are required to produce proof of residency without demand when making reservation, claiming keys to the facilities or using the facilities.
  12. The Management will not be responsible or liable for any loss or damage to any personal property, injury, or death arising from the use of these facilities.
  13. Residents shall be responsible for any damage caused by themselves or their guests when using the facilities. Any damage found prior to the use of the facilities should be reported immediately to the security personnel at the guardhouse or Management.
  14. The Management reserves the right to refuse admittance to the facilities for anyone who fails to comply with the rules and regulations.
  15. The Management reserves the right to change any rules or regulations or operating hours of the facilities as it deems necessary.
  16. The above rules and regulations for the use of the recreational and communal facilities are intended to ensure the general benefits and enjoyment of the Residents.

Online Facilities Booking

This feature allows you to book part of the common area facilities from the Condominium via webportal booking system. You are able to check for the availability of facilities based on dates requested by you.

  1. Getting Started - 3 Easy-Steps for Web Portal Registration
    To begin, you will need to have an Internet connection. Direct your computer's Web browser to symphonysuites.hom.sg and these 3 steps:
    Step 1: Owners to Self-register online at symphonysuites.hom.sg.
    Step 2: Submit the Pre-Registration form to Management Office.
    Step 3: You will receive a password reset link via email (as given in Pre-Registration form) upon approval of your account by Management
  2. Booking and Payment
    1. All booking of Facilities, only by residents shall be made online at Symphony Suites web-portal (symphonysuites.hom.sg) anytime and will be approved with full payment.
    2. To set up the Wallet and Deposit on File accounts, the requisite prepayments may be made electronically if such facility is available, or by cheque made payable to "EL Development (Yishun) Pte Ltd - Symphony Suites" prior to the constitution of the Management Corporation and thereafter to the Management Corporation.
    3. Wallet, a prepayment credit for facilities bookings is associated to the resident's user login account at web-portal.
    4. Resident makes a prepayment to top up the Wallet credit at the Management office during office hours and/or make such prepayment electronically if such facility is available. Wallet top up amount starts from $10.00 or any incremental amount in the multiples of $10.00.
    5. For online booking, the booking fee shall be paid through Wallet credit associated to the resident's user login account.
    6. Deposit-on-File, a deposit credit for facilities bookings is associated to the resident's user login account at web-portal. When resident makes a deposit for the respective facilities, upon first payment, this deposit will be credited to Deposit-on-File for the first and subsequent facilities bookings until the account is terminated. This feature reduces the physical need of the resident coming to the Management Office to pay the deposit every time he books a facility.
    7. The deposit used for each booked facility shall be refunded on the condition that the facility and the associated apparatus are handed over in a clean and satisfactory condition as determined by the Management. Cost of repairs and additional charges, if any, would be deducted from the deposit and the balance would be refunded to the Deposit-on-File account. However, if the cost of repairs and additional charges exceeds the amount deposited, the Resident will have to pay for the difference.
    8. Deposit-on-File is not allowed to be used for any renovation or moving application.
    9. Resident can make cancellation online according to the respective facilities' cancellation rules.
    10. Resident can request to terminate the online web-portal user login account when the Resident ceases to be a purchaser, subsidiary proprietor, or a tenant of the unit which the Resident shall show proof and provided always, there is no breach of the house rules for the use of the facilities.
    11. It is the responsibility of the Resident to make application for refund of balances, if any, in the Wallet and Deposit-on-File accounts after he/she ceases to be a purchaser, subsidiary proprietor or as a tenant failing which, the balance shall be forfeited by the Management after 6 months from the date when the Resident cease to be a purchaser, subsidiary proprietor or tenant.
    12. All balances in the Wallet and Deposit-on-File accounts are not subjected to interest (free of interest).
  3. Safeguarding Your Internet Access
    Here are some pointers for you to ensure that your online security and accounts are not compromised. Please read through them to learn how best to protect your account from intrusion when using the Condominium Portal.
    1. Before entering your User ID and password, you should always ensure that the website you are visiting belongs to Symphony Suites. The URL displayed in your browser, as well as the Footer information displayed on the web page can verify this. It is important to protect yourself against any forms of online theft of your User ID and password. Each valid User ID and password identifies you uniquely as a Resident. It is recommended that you change your password regularly.
    2. It is important to log out each time you have finished using the Condominium Portal, even if you are away from the PC for a short while. This will prevent any transactions from being performed without your authorisation.
    3. You are encouraged not to save your User ID and password by using the "Auto Complete" function of your browser. This function stores and lists possible matches from entries that you have typed previously.
    4. You are encouraged to delete junk or chain emails. Do not open email attachments from strangers.
    5. You are advised not to conduct your Condominium Portal transactions on shared or public PCs as this will increase your risk exposure to malicious programs or viruses.
    6. You should clear your browser's cache and history after each session so that your account information is removed.
    7. You should also exercise precaution against viruses or other programs such as Trojans that can capture your password keystrokes and other personal information. Such captured data can be sent to another party without prior consent. To avoid getting your computer infected with virus, we recommend that you:
      • Equip your computer with the latest virus detection software so as to protect yourself against any virus attacks and other malicious attacks.
      • Update the anti-virus and firewall products with security patches or newer versions on a regular basis.
      • Avoid using programs that allow you to automatically get or preview files.
      • Install a personal firewall to protect against hackers, virus attacks or Trojan Horse programs.

Summary of Facilities

S/N Type of Service / Facility Deposit Lost/Damaged/ Replacement Remarks
1 Access Card N.A $50.00 per card Maximum 2 cards additional for each unit
2 Car Park Label N.A $50.00 per card Each unit is entitled to one parking lot and its non-transferable
3 Renovation Work $1,000.00 N.A Mon - Fri: 9am to 5pm
Sat: 9am to 1pm
Sun & Public Holiday: No work is allowed
*Notify management 7 days prior to any moving and delivery
Renovation Work (Drilling, Hacking, etc) Mon-Fri: 10am to 4pm only
*Notify management 7 days prior to any moving and delivery
4 Moving and Delivery $1,000.00 N.A Mon - Fri: 9am to 5pm Sat: 9am to 1pm
Sunday & Public holiday: No moving and delivery is allowed
*Notify management 3 days prior to any moving and delivery

*Amount subject to prevailing GST

 

S/N Common Facilties Refundable SecurityDeposit Non Refundable Admin Charges Remarks
1 BBQ Pavilion $100.00 per session $10.00 per session Session 1: 10am to 3pm
Session 2: 5pm to 10pm

Each unit is entitled to book the pavilion once per month

Booking can be made up to 1 month in advance

Max 20 Guests
2 Teppanyaki Pavilion $100.00 per session $10.00 per session Session 1: 10am to 3pm
Session 2: 5pm to 10pm

Each unit is entitled to book the pavilion once per month

Booking can be made up to 1 month in advance

Max 20 Guests
3 Club Room $100.00 per session $10.00 per session Session 1: 10am to 3pm
Session 2: 5pm to 10pm

Each unit is entitled to book one room per month

Booking can be made up to 1 month in advance

Max 20 Guests
4 Jam Room $100.00 per session $10.00 per session Session 1: 10am to 3pm
Session 2: 5pm to 10pm

Each unit is entitled to book one room per month

Booking can be made up to 1 month in advance

Max 10 Guests
5 Tennis Court / Half Basketball Court

Daily 7am to 10pm. Each session 1 hour.

Max. 2 hours per week

Bookings can be made up to 1 week in advance

6 Yoga Deck Daily 7am to 10pm

Max. 2 hours per week

Bookings can be made up to 1 week in advance

7 Gymnasium Daily 7am to 10pm

Children below 12 not allowed

Max. 1 guests

Professional coaches not allowed

8 Lap Pool / Family Pool / Kid's Water Play / Wading Pool / Aqua Gym / Jacuzzi / Water Lounges (collectively called "The Pool") / Sunken Water Cove / Sun Deck Daily 7am to 10pm

Professional coaches require management's approval

Children require adult supervision

9 Party Pavilion Daily 7am to 10pm

Max. ___ guests

10 Fitness Station Daily 7am to 10pm

Children require adult supervision

11 Children's Playground Daily 7am to 10pm

Children require adult supervision

12 Steam Room Daily 7am to 10pm
13 Party Deck / Party Lawn / Music Play / Jogging Path / Sculptural Lawn Daily 7am to 10pm

*Amount subject to prevailing GST

Bbq Pavilion

  1. There are two (2) BBQ pits which are open daily for booking for the following sessions:
    Session 1: 10am to 3pm
    Session 2: 5pm to 10pm
  2. Bookings can be made up to 1 month in advance and are limited to a maximum of 1 session per unit per calendar month.
  3. Bookings must be made through the Condominium Web Portal. Booking will only be confirmed upon payment of the refundable deposit of $100.00 and a non-refundable booking fee of $10.00 (subjected to GST) via online Deposit-on-File and Wallet prepayment system within 3 days of booking or before the date of the event, whichever is earlier. Resident can make payment according to the online facilities booking and payment rules.
  4. To discourage frivolous bookings, Residents who fail to turn up after booking, without making proper cancellation, will be barred from booking the facility for 1 month. Cancellation of bookings must be made at least 7 days before the date of booking; otherwise the deposit will be forfeited.
  5. The above facility should not be used for commercial, political, religious, company gatherings or illegal activities.
  6. Live bands or mobile discos are not permitted.
  7. The number of guests is limited to 20.
  8. No swimwear is allowed.
  9. Residents must ensure that leftover food is disposed properly.
  10. The Management reserves the right to use the facility for official matters.
  11. The Management shall not be responsible for any mishaps, injuries or loss of property whatsoever sustained by Residents or their guests at all times.
  12. These rules and regulations are subject to revision at the absolute discretion of the management as and when it deems necessary.

Teppanyaki Pavilion

  1. There are two (2) teppanyaki facility within the pavilion which are open daily for booking for the following session:
    Session 1: 10am to 3pm
    Session 2: 5pm to 10pm
  2. Bookings can be made up to 1 month in advance and are limited to a maximum of 1 session per unit per calendar month.
  3. Bookings must be made through the Condominium Web Portal. Booking will only be confirmed upon payment of the refundable deposit of $100.00 and a non-refundable booking fee of $10.00 (subjected to GST) via online Deposit-on-File and Wallet prepayment system within 3 days of booking or before the date of the event, whichever is earlier. Resident can make payment according to the online facilities booking and payment rules.
  4. To discourage frivolous bookings, Residents who fail to turn up after booking, without making proper cancellation, will be barred from booking the facility for 1 month. Cancellation of bookings must be made at least 7 days before the date of booking; otherwise the deposit will be forfeited.
  5. The above facility should not be used for commercial, political, religious, company gatherings or illegal activities.
  6. Live bands or mobile discos are not permitted.
  7. The number of guests is limited to 20.
  8. No swimwear is allowed.
  9. Residents must ensure that leftover food is disposed properly.
  10. The Management reserves the right to use the facility for official matters.
  11. The Management shall not be responsible for any mishaps, injuries or loss of property whatsoever sustained by Residents or their guests at all times.
  12. These rules and regulations are subject to revision at the absolute discretion of the management as and when it deems necessary.

Club Room

  1. The Club Room is open for daily booking for the following sessions:
    Session 1: 10am to 3pm
    Session 2: 5pm to 10pm
  2. Bookings can be made up to 1 month in advance and are limited to a maximum of 1 session per unit per calendar month.
  3. Bookings must be made through the Condominium Web Portal. Booking will only be confirmed upon payment of the refundable deposit of $100.00 and a non-refundable booking fee of $10.00 (subjected to GST) via online Deposit-on-File and Wallet prepayment system within 3 days of booking or before the date of the event, whichever is earlier. Resident can make payment according to the online facilities booking and payment rules.
  4. To discourage frivolous bookings, Residents who fail to turn up after booking, without making proper cancellation, will be barred from booking the facility for 1 month. Cancellation of bookings must be made at least 7 days before the date of booking; otherwise the deposit will be forfeited.
  5. The above facility should not be used for commercial, political, religious, company gatherings or illegal activities.
  6. Live bands or mobile discos are not permitted.
  7. The number of guests is limited to 20.
  8. No swimwear is allowed.
  9. Residents must ensure that leftover food is disposed properly.
  10. The Management reserves the right to use the facility for official matters.
  11. The Management shall not be responsible for any mishaps, injuries or loss of property whatsoever sustained by Residents or their guests at all times.
  12. These rules and regulations are subject to revision at the absolute discretion of the management as and when it deems necessary.

Jam Room

  1. The Jam Room is open for daily booking for the following sessions:
    Session 1: 10am to 3pm
    Session 2: 5pm to 10pm
  2. Bookings can be made up to 1 month in advance and are limited to a maximum of 1 session per unit per calendar month.
  3. Bookings must be made through the Condominium Web Portal. Booking will only be confirmed upon payment of the refundable deposit of $100.00 and a non-refundable booking fee of $10.00 (subjected to GST) via online Deposit-on-File and Wallet prepayment system within 3 days of booking or before the date of the event, whichever is earlier. Resident can make payment according to the online facilities booking and payment rules.
  4. To discourage frivolous bookings, Residents who fail to turn up after booking, without making proper cancellation, will be barred from booking the facility for 1 month. Cancellation of bookings must be made at least 7 days before the date of booking; otherwise the deposit will be forfeited.
  5. The above facility should not be used for commercial, political, religious, company gatherings or illegal activities.
  6. The number of guests is limited to 10.
  7. Residents must ensure that leftover food is disposed properly.
  8. The Management reserves the right to use the facility for official matters.
  9. The Management shall not be responsible for any mishaps, injuries or loss of property whatsoever sustained by Residents or their guests at all times.
  10. These rules and regulations are subject to revision at the absolute discretion of the management as and when it deems necessary.

Tennis Court / Half Basketball Court

  1. The tennis court / half basketball court is open daily for booking from 7am to 10pm.
  2. All bookings must be made through the Condominium Web Portal or in person at the Management Office on a first-come-first-served basis during office hours.
  3. Bookings can be made up to 1 week in advance and are limited to a maximum of 2 hours per session per week.
  4. Should the Resident who made the booking fail to turn up 15 minutes after the scheduled time, the reservation will be allocated to another party on a first-come-first served basis.
  5. All bookings are non-transferrable.
  6. All players must be appropriately attired for the game.
  7. Professional coaches may only use the tennis court for lessons with the Management's written approval. No coaching will be allowed on Saturday afternoons, Sundays and Public Holidays. Coaching is allowed only for Residents.
  8. The Management shall not be responsible for any mishaps, injuries or loss of property whatsoever sustained by Residents or their guests at all times.
  9. These rules and regulations are subject to revision at the absolute discretion of the management as and when it deems necessary.

Yoga Deck

  1. The yoga deck is open daily from 7am to 10pm.
  2. All bookings must be made through the Condominium Web Portal or in person at the Management Office on a first-come-first-served basis during office hours.
  3. Bookings can be made up to 1 week in advance and are limited to a maximum of 1 hour per session per week.
  4. Should the Resident who made the booking fail to turn up 15 minutes after the scheduled time, the reservation will be allocated to another party on a first-come-first served basis.
  5. All bookings are non-transferrable.
  6. The yoga deck is exclusively for Resident' use. The number of guest is limited to 1.
  7. Appropriate attire is necessary at the yoga deck.
  8. Eating and smoking are strictly prohibited.
  9. Coaching is not permitted at the yoga deck.
  10. The management shall not be held liable for any mishap, injury or loss sustained by the residents and their guests, however caused, arising from the use of this facility.
  11. These rules and regulations are subject to revision at the absolute discretion of the management as and when it deems necessary.

Gymnasium

  1. The gymnasium is open daily from 7am to 10pm.
  2. The gymnasium is exclusively for Residents' use. The number of guest is limited to 1.
  3. Appropriate footwear, attire, as well as towel are necessary in the Gymnasium.
  4. Eating and smoking are strictly prohibited.
  5. Children under the age of 12 are not allowed in the Gymnasium. Those between the ages of 12 and 16 years must be accompanied by a supervising adult who shall be responsible for their safety and proper behavior.
  6. Care must be exercised on the proper handling and use of the equipment. All equipment are to be returned to their respective positions after use. No equipment are to be removed from the Gymnasium.
  7. To prevent anyone from hogging any equipment, time limit for the use of equipment may be imposed when it becomes necessary.
  8. Coaching is not permitted in the Gymnasium.
  9. Elderly Residents or those with medical problems should consult their doctors before using the equipment.
  10. Any damage or fault shall be reported to the Management immediately. If the damage is not a result of normal wear and tear, the user(s) may be held responsible for its repair or replacement.
  11. The management shall not be held liable for any mishap, injury or loss sustained by the residents and their guests, however caused, arising from the use of this facility.
  12. These rules and regulations are subject to revision at the absolute discretion of the management as and when it deems necessary.

Lap Pool / Family Pool / Kid's Water Play / Wading Pool / Aqua Gym (Collectively Called "The Pool") / Jacuzzi / Water Lounges / Sunken Water Cove / Sun Deck

  1. The pool is open daily from 7am to 10pm.
  2. All users must be appropriately attired in swimwear.
  3. All users are advised to shower before entering the Pools.
  4. Persons with infectious diseases or open wounds are not permitted to use the Pools.
  5. Glass receptacles and / or other breakables or sharp objects are not allowed in the Pools and the surrounding areas.
  6. Eating and drinking are not permitted in the Pools and within 1 metre from the Pools' edge.
  7. Smoking is not permitted in the pools and the surrounding areas.
  8. Pets are not allowed in the pools and within 1 metre from the edge of pools.
  9. Ball sports, frisbee playing, roller-skating, bicycle riding, skate boarding, horse playing, rowdy behaviour, diving, boat pedaling or any other activities which are likely to cause disturbance or endanger the safety of other users shall not be permitted in the Pools or Pool area. Objects such as pedals, water balloons, surf boards, inflatable dinghies or any other items that may cause disturbance or endanger the safety of other swimmers are strictly not allowed in the Pools.
  10. Life buoys are strictly for life saving use only.
  11. Swimmers are advised to leave the Pools during heavy rain and thunderstorms.
  12. The management reserves the right to close the pools for maintenance purpose and to ask the user to leave the pool during heavy rain and thunderstorm or where the usage is abuse.
  13. No coach shall be permitted to give lessons in the pools with first obtaining written consent from the Management. Only swimming coaches accredited / sanctioned by the Management are permitted to use the pools for coaching lessons.
  14. The Pools are not supervised by any lifeguard. All swimmers should exercise caution when using the Pools.
  15. Children under the age of 12 years must be accompanied and supervised by their parent or an adult when using the pool.
  16. The management shall not be held liable for any mishap, injury or loss sustained by the residents and their guests, however caused, arising from the use of this facility.
  17. These rules and regulations are subject to revision at the absolute discretion of the management as and when it deems necessary.

Party Pavilion

  1. The Party Pavilion is open daily from 7am to 10pm.
  2. Only Residents and their Guests are permitted to use the facilities. Usage is on a first-come-first-serve basis.
  3. Children must be accompanied by parents or supervising adults who shall be responsible for their safety and proper behavior.
  4. Smoking is strictly prohibited.
  5. Residents and their Guests who continue to use these facilities after 8.00 p.m. are advised to lower their sound volume so as to show consideration to other Residents residing near the facility.
  6. The number of guests is limited to 5.
  7. The Management shall not be liable for any mishap, injury or loss sustained by Residents and their Guests, however caused, arising from the use of this facility.
  8. These rules and regulations are subject to revision at the absolute discretion of the management as and when it deems necessary.

Fitness Station

  1. The Fitness Station is open daily from 7am to 10pm.
  2. The fitness station is designed to provide enjoyment and promote physical fitness.
  3. Users are advised to do warm up exercises before using the fitness station.
  4. The instructions at every individual station serve as a guide for person of average fitness. Please vary these to suit your needs accordingly.
  5. Children under the age of 12 using these equipment must be supervised by their parent or guardian who shall be responsible for their safety.
  6. Smoking is strictly prohibited.
  7. Pets are not allowed in the Fitness Station.
  8. All persons using any of the exercise equipment shall do so at their own risk. The Management shall not be liable for any loss, injury, or death caused to any person as a result of the use of these equipment.
  9. These rules and regulations are subject to revision at the absolute discretion of the management as and when it deems necessary.

Steam Room

  1. The Steam Room is open daily from 7am to 10pm.
  2. Only Residents are permitted to use the steam bath. Guests must be accompanied by the Resident at all times. The Resident shall ensure that their Guests comply with the rules herein and be responsible for the behaviour of their Guests. The maximum number of Guest per Unit who may use the steam bath shall not exceed two (2) persons at any one time.
  3. All users must be appropriately attired.
  4. Users are advised to shower before entering the steam bath.
  5. The door of the steam bath must be closed at all times.
  6. No male person shall enter the steam bath reserved for the female or vice-versa.
  7. Eating and smoking are strictly prohibited.
  8. Shoes shall not be worn into the steam bath.
  9. Persons using the steam bath must observe the health warning signs posted at the entrance of the steam bath
  10. Elderly Residents or those with medical problems should consult their doctors before using the Steam Room.
  11. Children under the age of 16 years are not permitted to use the steam bath.
  12. The Management shall not be responsible for any mishaps, injuries or loss of property sustained by the Residents or Guests when using the steam bath.
  13. These rules and regulations are subject to revision at the discretion of the Management as and when it is deemed necessary.

Party Deck/ Party Lawn / Music Play / Jogging Path / Sculptural Lawn

  1. Opening hours: 7am to 10pm daily.
  2. Noise level should be kept to a minimum to avoid causing annoyance to others.
  3. Smoking is strictly prohibited.

Security & Access Systems

  • Card access system
  • Vehicle barrier system

Card Access System

  1. First time issuance of the access cards are free of charge:
    Unit Type Number of cards
    2 Bedroom (Type A) 4 cards
    3 Bedroom (Type B) 5 cards
    3 Bedroom Premium (Type C) 5 cards
    4 Bedroom (Type D) 6 cards
  2. When the apartment is sold, it is the responsibility of the Subsidiary Proprietor of the unit to hand over all Access Card to the new Subsidiary Proprietor.
  3. All lost or damaged Access Cards must be reported immediately to the Management Office. To replace a lost or damaged Access Card, a letter declaring the loss of or damaged Access Card is required. A charge of $50.00 per Access Card (subjected to GST) will be imposed. This charge is subject to revision as and when the Management deems necessary.
  4. Additional Access Cards will be issued on a case-by-case basis at the discretion of the Management,and is subject to a charge of $50.00 per Access Card (subjected to GST). This charge is subject to revision as and when the Management deems necessary.
  5. The Subsidiary Proprietor has to produce a letter declaring the lost of access card and submit the prescribed application form to the Management before a replacement will be issued to them.
  6. In the case of Resident/Nominee, a letter of authorisation form the Subsidiary Proprietor and a letter declaring the lost of access card are required for submission to the Management before a replacement will be issued. The name and identification number of the Resident/Nominee must be clearly mentioned in the authorisation letter.
  7. It is the users' responsibility to maintain and store the access card away from heat and other harmful sources that may demagnetise the card.
  8. Unauthorised security access device found/ used would be confiscated and the master card will also be de-activated.
  9. All rules and regulations are subject to revision by the Management as and when it is deemed necessary.

Vehicle Barrier System

The vehicle barrier system operates through an in-vehicle unit (IU) reader similar to the Electronic Road Pricing system. The vehicle barrier system uses a dedicated short-range radio communication system with vehicles' IU to raise the barrier at the entrance for vehicular entry.

Entrance

When a vehicle with registered IU approaches the car park entrance, the IU reader will automatically communicate with the registered vehicle's IU and activate the barrier.

Exit

The exit barrier will raise automatically when the vehicle approaches the exit.

Renovation Works

Application

  1. A Subsidiary Proprietor or an Occupier of a lot who wishes to carry out renovation, alteration or addition works shall seek the approval of the Management. Application is to be made on prescribed forms available from the Management Office.
  2. The completed forms should be submitted together with the stipulated deposit and 2 sets of scaled drawings of the unit layout, proposed Builders' and / or M&E works to the Management Office.
  3. A Subsidiary Proprietor or an Occupier of a lot who wishes to install any security or safety device, screen or structure shall seek the approval of the Management and comply strictly with the guidelines and requirements that may be prescribed regarding such installations. The Management reserves the right to change or add any of these guidelines or requirements as deem fit.
  4. The Management will not permit any structural alterations to the building. Any modification pertaining to non-structural walls MUST be submitted with a Professional Engineer's Certification. Any modification to electrical wiring, sanitary and plumbing facilities will require endorsement by the respective licensed worker.
  5. All additions / alterations which will affect the external appearance of the development will not be allowed.
  6. The Subsidiary Proprietor or an Occupier of a lot is not permitted to install any roof cover on the roof terrace.
  7. Rules governing renovation should be read in conjunction with the Sales & Purchase Agreement where the Subsidiary Proprietor or an Occupier of a lot is to ensure that their contractors conduct Risk Assessment, which is in accordance with the Workplace Safety & Health Act before the commencement of the works.

Deposit

  1. A Subsidiary Proprietor or an Occupier of a lot shall place a deposit of $1,000.00 by cheque with the Management or such amount as may be determined by the Management, before the commencement of the renovation works. All cheques shall be made payable "EL Development (Yishun) Pte Ltd - Symphony Suites" prior to the constitution of the Management Corporation and thereafter to the Management Corporation.
  2. The deposit will be refunded, free of interest, upon completion of works and satisfactory compliance with the Management's rules and regulations governing renovation works, otherwise appropriate recovery / deduction would be made.

Type of Work

Contractors and sub-contractors of Subsidiary Proprietor or an Occupier of a lot can only carry out the type of work specified in the approval letter to the Subsidiary Proprietor.

Duration of Work

Definitions

  1. A Subsidiary Proprietor or an Occupier of a lot shall ensure that the renovation works are kept within a maximum duration of 2 months and within the following stipulated periods:
    Day Hours
    Mondays to Fridays : 9am to 5pm
    Saturdays : 9am to 1pm
    Sundays & Public Holidays : No work is allowed
  2. Within the above permitted working hours from Mondays to Fridays, noisy works such as drilling, hacking, etc shall only be carried out from 10.00am to 4.00pm. Strictly no works are allowed on Saturdays, Sundays & Public Holidays.
  3. Contractors of Subsidiary Proprietor or an Occupier of a lot must inform the Management of their schedule of works. Hacking should be completed within seven working days. If an extension for hacking work is required, a written application must be submitted to Management for approval. Approval will be at the discretion of the Management.
  4. All Residents / contractors are not allowed to tap water / electricity supply from the common areas.
  5. Contractors are to report to the Guard House before commencement of any work. All personnel are to exchange for a Pass before entry and returned at the end of each day. Any damage or misplacement of the Pass is subject to a replacement fee of $50.00 (subjected to GST).

Installation of Grilles

To maintain the aesthetics of the building facade, a Subsidiary Proprietor or an Occupier of a lot who wishes to install grilles for windows are to abide by the following regulations and should seek prior approval from the Management:

  1. Grilles for windows, doors and any other installation shall be based on the recommended designs.
  2. All grilles should be installed on the internal side of the windows / sliding doors and within the strata boundary line for the doors leading to the service lobby so that no common areas will be encroached.
  3. All grilles are not permitted to be installed on the window frame and the proposed installation method has to be approved by the Management.

Additions / Alterations that Affect External Facade

A Subsidiary Proprietor or an Occupier of a lot will have to seek prior written approval from the Management for all additions/alterations which will affect the external appearance of the development. Additions / Alterations affecting external appearance will include, but not limited, to blinds, solar control films, parasol, etc.

Building Materials / Debris

A Subsidiary Proprietor or an Occupier of a lot shall ensure that the appointed contractor takes reasonable steps to:

  1. Store or deposit all building materials / debris within the strata lot or at the designated temporary storage area approved by the Management.
  2. Not to store renovation debris indiscriminately and disposing such debris into the common chute, toilet bowls, basins or wash area.

The Management shall have the right to remove any building materials / debris / items left in the common areas and deduct the cost and administration charges from the deposit without prejudice to the Management’s right to recover additional costs from the Subsidiary Proprietor or an Occupier of a lot should the deposit be insufficient.

Transportation of Materials

A Subsidiary Proprietor or an Occupier of a lot shall ensure that his/her renovation contractor:

  1. Uses only the designated lift.
  2. Erects protective covers for the lift before transporting materials to the apartment unit and ensures that the protective covers are removed upon completion of work.
  3. Does not overload or damage the lift during transportation.
  4. Cleans up the lift lobby and common corridor daily or when instructed.
  5. The height limit to enter basement carpark is 2.1 metres.
  6. Follows strictly the directional route that is painted on the car park flooring when driving into the development and parks only at designated car parking lots.

Approval of Relevant Authorities

A Subsidiary Proprietor or an Occupier of a lot shall comply with and obtain the prior written approval of all relevant authorities for any proposed alterations or additions. Copies of the written approval from the relevant authorities must be forwarded to the Management for record.

Structural Members

A Subsidiary Proprietor or an Occupier of a lot shall ensure that no structural members such as columns, walls and beams within the unit are tampered with in the course of the renovation.

Bathroom / Wet Area Waterproofing Membrane

  1. A Subsidiary Proprietor or an Occupier of a lot shall avoid carrying out any works to the wet areas such as bathrooms, kitchen, yard area and roof terrace areas that may either result in the waterproofing membranes being damaged or rendering the waterproofing warranty void.
  2. A Subsidiary Proprietor or an Occupier of a lot who intends to renovate these areas must seek the advice of a waterproofing specialist before they carry out the works.
  3. If any renovation works are carried out in the above areas, Subsidiary Proprietors or Occupier of a lot are advised to obtain separate warranties from the original waterproofing contractor as the existing warranty will be rendered void.

Indemnity

A Subsidiary Proprietor or an Occupier of a lot shall keep the Management fully indemnified in respect of any claims, losses, liabilities or damages made against, suffered or incurred by the Management, as a result of a breach by the contractor, its sub-contractors, employees or agents, of any of the Rules and Regulations mentioned, or as a result of any addition and / or alteration to the premises, or any of the works undertaken by the contractor for renovating the said premises.

Employment of Illegal Workers

A Subsidiary Proprietor or an Occupier of a lot shall ensure that the contractor does not employ or permit or cause the employment of any illegal foreign workers to carry out any part of the renovation works at the above premises. The Subsidiary Proprietor or an Occupier of a lot shall indemnify the Management in respect of any claims, actions, proceedings, damages or costs brought against, incurred or suffered by the Management by reason of any breach whether by the Subsidiary Proprietor / Occupier or the contractor / sub-contractors.

Damage

A Subsidiary Proprietor or an Occupier of a lot shall be fully responsible for any damage to the common areas caused by the contractors and / or by their personnel. Such damage shall be made good to the satisfaction of the Management within seven days from the notice given by the Management. Failing which, the Management shall have the right to make good the damage and deduct the cost from the deposit without prejudice to the Management’s right to recover the remaining cost from the Subsidiary Proprietor or an Occupier of a lot.

Others

The applicant shall allow the authorised officer of the Management access into the unit under renovation for the purpose of checking that no unauthorised work is being carried out.

The Management in its absolute discretion reserves the right to reject any applicant or revoke any permit granted. The Management shall not be liable for any loss or damage arising from the rejection of the application for the renovation works.

Moving In / Out

  1. A Subsidiary Proprietor or an Occupier of a lot who is moving in / out of the development must apply at least 3 days in advance for approval from the Management Office in a prescribed form.
  2. An Occupier of a lot who is not a Subsidiary Proprietor of a unit who is moving into the development must submit an authorisation letter from the Subsidiary Proprietor or a tenancy agreement together with the prescribed form.
  3. A Subsidiary Proprietor or an Occupier of a lot shall place a deposit of $1,000.00 by cheque or such amount as may be determined by the Management. The cheque shall be made in favour of "EL Development (Yishun) Pte Ltd - Symphony Suites" prior to the constitution of the Management Corporation and thereafter to the Management Corporation before approval is granted for moving in/out. Upon approval, the Subsidiary Proprietor or an Occupier of a lot shall ensure that moving in / out are kept within the following stipulated periods:
    Day Hours
    Mondays to Fridays : 9am to 5pm
    Saturdays : 9am to 1pm
    Sundays & Public Holidays : No moving in / out is allowed
  4. All movers are to report to the security guardhouse before commencement of any work. All personnel are to exchange for a Pass before entry and return to the guardhouse at the end of each day. Any damage or misplacement of the Pass is subject to a replacement cost of $50.00 (subjected to GST).
  5. Movers are to carry out prior survey to assess the site constraints.
  6. Where the Subsidiary Proprietor or an Occupier of a lot requires the use of lifts for transportation, he shall ensure that the lift interior and other areas along the transportation route are adequately protected and that the works to be carried out causes no or minimal inconvenience to any other Occupier.
  7. Mover's vehicles must not obstruct other vehicles when stationed temporarily within the premises to carry out loading / unloading and container trucks are not allowed in the estates.
  8. Upon completion of the moving in/out, the Subsidiary Proprietor or Occupier of a lot shall inform the Management.
  9. The Management will refund the deposit of $1,000.00 free of interest if:
    1. Rules and Regulations are fully complied with during the moving process.
    2. No damage has been caused to the common property by the Subsidiary Proprietor, Occupier of a lot and / or movers.
    3. All unwanted items or carton boxes have been disposed appropriately.
  10. The Management reserves the right to make deduction from the deposit and/or recover the shortfall from the Subsidiary Proprietor or an Occupier of a lot for the following:
    1. Make good damage caused to the common property by moving in / out activities.
    2. Remove unwanted items or carton boxes found in the common property as a result of moving in / out activities.
  11. Only the designated lift may be used during the moving process.
  12. A Subsidiary Proprietor or an Occupier of a lot and their movers must note that the height limit for basement car park is 2.1 metres. Please follow the directional route that is painted on the car park flooring when driving into the development and park only at designed car parking lots.
  13. A Subsidiary Proprietor or an Occupier of a lot are advised to ensure that their movers conduct Risk Assessment, which is in accordance with the Workplace Safety and Health Act before the commencement of any moving activities.

Car Parking

Car Park lots are located at basement 1 & 2 of the development.

  1. Entry into the car park and parking within the car park of the development for all vehicles shall be at the absolute discretion of the Management and subject to the rules herein and such other terms determined by the Management from time to time.
  2. Residents must register their vehicle with the Management. Application for parking must be submitted to the Management Office in a prescribed form with copy of the document issued by the authority certifying ownership of vehicle and / or document of entitlement to the use of company registered vehicle or authorisation letter from the owner. For tenanted units, a copy of tenancy agreement is required to be submitted to the Management Office. Approval of parking application shall be at the sole discretion of the Management.
  3. Each unit shall, subject to documentary proof of residence and ownership of vehicle or entitlement to the use of company registered vehicle, be eligible to park one vehicle within the car park of the development subject to the availability of parking lots.
  4. The Management reserves the right to impose charges on visitors for the parking of their vehicles within the carpark as it deems necessary.
  5. Vehicles parked within the car park are at the sole risk of the owners and / or drivers, and the Management will not be responsible for any loss or damage howsoever caused.
  6. The height limit for basement car park is 2.1 metres.
  7. Heavy vehicles are not allowed in the car park.
  8. Repair or servicing of cars, storage or repair works by the Residents or their visitors are not permitted in the car park or anywhere in the common area.
  9. No vehicle should be parked indiscriminately along the driveways or at any non-designated areas (e.g. in front of switch room and lift lobby etc.) or across two lots.
  10. Visitors' vehicles are not permitted to park overnight within the development unless prior written notice has been given and written approval has been obtained from the Management.
  11. The Management shall have the right and may at its absolute discretion immobilise by use of wheel-clamps or remove by use of tow trucks, any vehicle found parked within non-designated areas or any vehicle found parked in an indiscriminate or inconsiderate manner within the car park or development.
  12. The owner / driver of a vehicle that has been immobilised / removed shall without dispute, pay all charges incurred by the Management, including any administrative fee, towing charges, incidental costs and expenses. The Management shall not be responsible for any loss or damage howsoever caused to the vehicle which has been wheel-clamped / removed or the contents therein.
  13. The Management shall have the right to amend, add or delete any rules at any time as it deems fit, to regulate the use of the carpark and parking of vehicles.
  14. All vehicles parked within the estate are at the sole risk of the vehicle owners, users, residents and/or visitors. The Management shall not be responsible for any loss, damage, injuries, accident or any misdemeanour howsoever caused to the vehicles and/or their contents while parked at the estate.

Refuse Disposal

  1. Loose or wet kitchen waste should be sealed in plastic bags before disposing into the refuse chute.
  2. To prevent choking of the refuse chutes and for safety reasons, any bulky refuse, old newspapers, used paper cartons, unwanted clothing and breakable items such as glass bottles, etc., should be properly bagged and placed near to the refuse chute chambers at basement carpark for the cleaners to clear in the morning.
  3. Residents should arrange for unwanted furniture or bulky items to be disposed out of the estate at Resident’s own cost. They may however, engage the services of the building's cleaning contractor for a fee.
  4. Flammable items, wet cement and other adhesive materials are not permitted to be thrown into the refuse chutes. Offenders of such act shall be liable for the cost of replacement or repair to the damages caused to the refuse chute.
  5. Residents shall not throw rubbish, rags or other refuse or permit the same to be thrown into sinks, lavatory cisterns or water or soil pipes in the building or apartment.

Pets

  1. Only household pets may be kept by Residents. Livestock, poultry, and other non-household pets shall not be allowed in the apartments and within the development.
  2. Household pets that cause nuisance or unreasonable disturbance to other Residents shall be promptly removed from the estate upon notice given by the Management.
  3. All pet owners shall observe the following rules, failing which they shall be obliged to remove their pets from the estate upon notice given by the Management:
    1. Pets shall not be allowed in the common areas except when kept in restraint;
    2. Pets shall not be allowed in or about the recreational & communal facilities;
    3. Comply with the licensing requirement of the Agri-food & Veterinary Authority of Singapore.
  4. It is the responsibility of the pet owners to ensure that pet droppings are promptly, hygienically and suitably disposed.

Customary Rites

Holding of customary or traditional rites (e.g. Funeral wakes) is not allowed within the estate compound.

Other House Rules

Advertisements

Advertisements of any form are not permitted to be displayed from windows of apartments or anywhere in the common areas. Residents or their guests should not distribute any flyer to any unit or through letter boxes.

Extracts of the Building Maintenance & Strata Management Act

When you buy an apartment in a strata-titled development, you are automatically bound by the Building Maintenance & Strata Management Act ("the Act"). The Regulations made under the Act and the By-laws are enforceable and in operation when the Management Corporation is constituted. The Management Corporation comes into existence upon the registration of the Strata Title Plan with the Registrar of Titles. This part of the Resident's Guide will therefore tell you about your rights and duties as the Subsidiary Proprietor of a strata-titled home unit.

You may view this Act at: http://statues.agc.gov.sg

The following paragraphs will list your main rights and duties as a Subsidiary Proprietor.

As a Subsidiary Proprietor, your rights include:

  1. To receive notices of general meetings at the appropriate time provided you have informed the Management Corporation of your ownership and address. You can submit items for consideration (ample notice to be given) and have your say and vote, subject to the limits imposed by a mortgagee's voting rights;
  2. To appoint a proxy representative to speak and vote on your behalf at general meetings, provided you have paid up your maintenance contributions in full and served the requisite notices on the Management Corporation;
  3. To join with other Subsidiary Proprietors and request for the First Annual General Meeting upon formation of the Management Corporation;
  4. To stand for elections into the Council unless in arrears;
  5. To attend council meetings as an observer if not elected as a Council Member;
  6. To access all records and documents of the Management Corporation upon payment of a prescribed fee;
  7. To apply to the Strata Titles Board to adjudicate over certain disputes or other matters involving the Management Corporation or other Subsidiary Proprietors.

Your duties as a Subsidiary Proprietor include the following:

  1. To comply, among other things, with the By-laws set out in the Regulations, and any other By-laws passed by the Management Corporation at a general meeting from time to time;
  2. Not to interfere with the support, shelter and services to other units and to maintain the services within your own unit in good repair;
  3. Not to interfere with the passage or provision of water, sewerage, drainage, gas, electricity, refuse and other services serving other units through or by means of any pipes, wires, cables or ducts laid through your unit;
  4. Not to use or enjoy your unit in such a manner or for such a purpose as to interfere unreasonably with the use or enjoyment of the common property by the Occupier of another unit or any other person entitled to the use and enjoyment of the common property;
  5. To allow the Management Corporation to enter your unit upon reasonable notice (or without notice in an emergency) to carry out work required of it; any person who obstructs or hinders a Management Corporation in the exercise of any power shall be guilty of an offence;
  6. To pay your maintenance contributions on time without demand. Subsidiary Proprietors are to note that interest is payable after 14 days from the due date (for the period prior to the formation of the Management Corporation), or after 30 days from the due date (for the period after the formation of the Management Corporation);
  7. To give written notice of change of address within Singapore for the service of notices on him to the Management Corporation so that its records will be updated;
  8. Not to make any alterations to the windows installed in the external walls;
  9. Not to make any alterations or additions to any balcony and roof terrace without the written approval of the Management Corporation and obtain the approval of the relevant building authority;
  10. Not to use your unit for any purpose which may be injurious to the reputation of the strata titled development;
  11. Not to alter the structure of your unit.

You should also know a little about share value allotment. They represent your "Shareholding" in the Management Corporation and they are listed on the Strata Title Plan. They are also listed in the Strata Roll kept by the Management Corporation. They are important because they determine the following in relation to your apartment:

  1. Your quantum of undivided share in the common property;
  2. Your voting right at general meetings when a poll is demanded;
  3. Your liability for maintenance contributions.

Management of the Strata Titled Development

Prior to the formation of the Management Corporation and within twelve months starting from the date the Management Corporation is constituted, the Developer is assisted in the administration, management and upkeep of the common property of Parc Life by an appointed Managing Agent.

The Managing Agent is remunerated under a contractual arrangement. A list of qualified Managing Agents can be obtained from the Singapore Institute of Surveyors and Valuers.

The security, cleaning and maintenance contractors are engaged on behalf of the Management Corporation. The Managing Agent is responsible for the performance of these contractors. The Managing Agent shall also advise the Management Corporation on the provisions of the Building Maintenance and Strata Management Act, where necessary.

Repair & Maintenance Responsibilities

This section defines the scope of repair and maintenance responsibilities of the Subsidiary Proprietors and the Management Corporation.

After the one-year Defects Liability Period, responsibility for repairs and maintenance of the building comes under the Subsidiary Proprietors and the Management Corporation.

As a Subsidiary Proprietor, you own the 'airspace' enclosed within the perimeter walls, floors and ceilings of your apartment. The common boundary of your unit with another unit or with the common property shall be the centre of the floor, wall, ceiling.

You are required to refrain from undermining the support, shelter and services to other units and have a duty to maintain the services within your unit in good repair. Should it be necessary, the Management Corporation may carry out repair or renewal works in a unit and any person who obstructs or hinders the Management Corporation in the exercise of its power may be guilty of an offence.

All parts of the land and building that do not fall within the boundaries of any of the individually owned strata lots are the 'Common Property'. It includes most of the structure of the building, staircases, lifts, lift lobbies, landscape areas and any communal facilities. All Subsidiary Proprietor jointly own the Common Property, as such are liable for its upkeep and good condition.

By-Laws

Extracts of the Prescribed By-Laws of Building Maintenance (Strata Management) Regulations Governing the Use and Enjoyment of the Development.

  1. Noise
    A Subsidiary Proprietor or Occupier of a lot shall not upon the parcel create any noise likely to interfere with the peaceful enjoyment of the Subsidiary Proprietor or Occupier of another lot or of any person lawfully using the Common Property.
  2. Vehicles
    1. A Subsidiary Proprietor or Occupier of a lot shall not
      1. Park or leave; or
      2. Permit any invitees of the Subsidiary Proprietor or Occupier of a lot to park or leave, any motor vehicle or other vehicle on the common property except with the prior written approval of the Management Corporation.
    2. The Management Corporation shall not unreasonably withhold its approval to the parking or leaving of a motor vehicle or vehicle on the common property
  3. Obstruction of common property
    1. A subsidiary proprietor or an occupier of a lot shall not obstruct the lawful use of the common property by any person, except on a temporary and non-recurring basis.
    2. If the management corporation has specified, by resolution, the manner in which furniture or large objects are to be transported through or on common property, a subsidiary proprietor shall not transport any furniture or large object through or on common property except in accordance with that resolution.
  4. Damage to lawns, etc on common property
    A Subsidiary Proprietor or Occupier of a lot shall not:
    1. damage any lawn, garden, trees, shrub, plant or flower being part of or situated upon the Common Property; or
    2. use for his own purposes as a garden any portion of the Common Property.
  5. ALTERATION OR DAMAGE TO COMMON PROPERTY
    1. A Subsidiary Proprietor or an Occupier of a lot shall not mark, paint, drive nails or screws or the like into, or otherwise damage or deface, any structure that forms part of the common property except with the prior written approval of the Management Corporation.
    2. An approval given by the Management Corporation under paragraph (1) shall not authorise any additions to the common property.
    3. This by-law shall not prevent a Subsidiary Proprietor or an Occupier of a lot, or a personal authorised by such Subsidiary Proprietor or Occupier from installing
      1. Any locking or other safety device for the protection of the Subsidiary Proprietor's or Occupier's lot against intruders or to improve safety within that lot; or
      2. Any screen or other device to prevent entry of animals or insects on the lot;
      3. Any structure or device to prevent harm to children; or
      4. Any device used to affix decorative items to the internal surfaces of wall in the Subsidiary Proprietor's or Occupier's lot.
    4. Any such locking or safety device, screen, other device or structure must be installed in a competent and proper manner and must have an appearance, after it has been installed, in keeping with such guidelines as the Management Corporation may prescribe regarding such installations, and with the appearance of the rest of the building.
    5. A Subsidiary Proprietor and Occupier of a lot shall
      1. Maintain and keep in a state of good and serviceable repair any installation or structure referred to in paragraph (3) notwithstanding that it forms part of the common property and services of the lot; and
      2. Repair any damage caused to any part of the common property by the installation or removal of any locking or safety device, screen, other device or structure referred to in paragraph (3) notwithstanding it forms part of the common property and services of the lot.
  6. Behavior of Subsidiary Proprietors/Occupiers
    A Subsidiary Proprietor or Occupier of a lot when upon the common property shall be adequately clothed and shall not use language or behave in a manner likely to cause offense or embarrassment to the Subsidiary Proprietor or Occupier of another lot or to any person lawfully using the Common Property.
  7. Children playing on common property in building
    A Subsidiary Proprietor or Occupier of a lot shall take all reasonable steps to ensure that any child of whom he has control when playing upon the Common Property shall not:
    1. cause any damage to the Common Property; and
    2. create any noise likely to interfere with the peaceful enjoyment of the Subsidiary Proprietor or Occupier of another lot.
  8. Behaviour of invitees
    A Subsidiary Proprietor or Occupier of a lot shall take all reasonable steps to ensure that his invitees do not behave in a manner likely to interfere with the peaceful enjoyment of the Subsidiary Proprietor or Occupier of another lot or of any person lawfully using the Common Property.
  9. Depositing rubbish, etc, on common property
    A Subsidiary Proprietor or an Occupier of a lot shall not deposit or throw on the common property any rubbish, dirt, dust or other material or discarded item except with the prior written approval of the Management Corporation.
  10. Drying of Laundry
    A Subsidiary Proprietor or an Occupier of a lot shall not, except with the prior written approval of the Management Corporation, hang any washing, towel, bedding, clothing or other article on any part of the parcel in such a way as to be visible from outside the subdivided building, other than at areas designated for the purpose and there only for a reasonable period.
  11. Cleaning Windows
    A Subsidiary Proprietor or an Occupier of a lot shall keep clean all exterior surfaces of glass in windows and doors on the boundary of the lot which are not common property, unless
    1. The Management Corporation resolves that it will keep the glass or specified part of the glass clean; or
    2. That glass or part of the glass cannot be accessed by the Subsidiary Proprietor or Occupier of the lot safely or at all.
  12. Storage of flammable liquids, etc
    1. A Subsidiary Proprietor or an Occupier of a lot shall not, except with the written approval of the Management Corporation, use or store upon his lot or upon the common property any flammable chemical, liquid, gas or other flammable material.
    2. This by-law shall not apply to chemicals, liquids, gases or other material used or intended to be used for domestic purposes, or any chemical, liquid, gas or other material in a fuel tank of a motor vehicle or internal combustion engine.
    3. Nothing in this by-law authorises any Subsidiary Proprietor or an Occupier of a lot to use or store upon his lot or upon the common property any flammable chemical, liquid, gas or other flammable material in a manner that would contravene any relevant written law applicable to the use or storage of such substances or materials.
  13. Refuse Disposal
    1. A Subsidiary Proprietor or an Occupier of a lot within a Strata Title Plan that has chutes or shared receptacles for the disposal of refuse or for recyclable material or waste shall:
      1. ensure that before any refuse is thrown into the chutes it is securely wrapped in plastic bags or other similar materials; and
        1. In the case of refuse, securely wrapped in plastic bags or other similar materials; or
        2. The case of recyclable material or waste intended for recycling, separated and prepared in accordance with the applicable recycling guidelines; and
      2. Not to dispose of any large object into the chutes which may obstruct the free fall of refuse in the chutes.
    2. A Subsidiary Proprietor or an Occupier of a lot within a Strata Title Plan that does not have any chute or shared receptacle for the disposal of refuse or for recyclable material or waste
      1. Shall maintain such receptacles within his lot, or on such part of the common property as may be authorised by the Management Corporation, in clean and dry condition and (except in the case of receptacles for recyclable material) adequately covered;
      2. Shall ensure that before refuse, recyclable material or waste is placed in the receptacle it is securely wrapped or, in the case of tins or other containers, completely drained or, in the case of recyclable material or waste intended for recycling, separated and prepared in accordance with the applicable recycling guidelines;
      3. For the purpose of having the refuse collected, shall place the receptacle within an area designated for that purpose by the Management Corporation and at a time not more than one hour before the time at which refuse, recyclable material or waste is normally collected;
      4. When the refuse has been collected shall promptly return the receptacle to his lot or other area referred to in sub-paragraph (a);
      5. Shall not place anything in the receptacle of the Subsidiary Proprietor or Occupier of any other lot except with the permission of that Subsidiary Proprietor or Occupier; and
      6. Shall promptly remove anything which he or the refuse or recycling collector may have spilled from the receptacle and shall take such action as may be necessary to clean the area within which that thing was so spilled.
    3. Nothing in this by-law requires any Subsidiary Proprietor or Occupier of a lot to dispose of any chemical, biological, toxic or other hazardous waste in a manner that would contravene any relevant written law applicable to the disposal of such waste.
  14. Keeping of animals
    A Subsidiary Proprietor or Occupier of a lot shall not keep any animal upon his lot or the Common Property which may cause annoyance to the Subsidiary Proprietors or Occupiers of other lots.
  15. Duty to maintain lot
    A Subsidiary Proprietor or Occupier of a lot shall maintain his lot including all sanitary fittings, water, gas, electrical and air-conditioning pipes and apparatus thereof in a good condition so as not to cause annoyance to the Subsidiary Proprietors or Occupiers of other lots.
  16. Lot not to be used for purpose injurious to reputation of building
    A Subsidiary Proprietor or Occupier of a lot shall not use his lot for any purpose (illegal or otherwise) which may be injurious to the reputation of the subdivided building.
  17. Change in use of lot to be notified
    A subsidiary proprietor or an occupier of a lot shall, without delay, notify the management corporation if the subsidiary proprietor or occupier changes the existing use of the lot.
  18. Prevention of Fire and other Hazards
    1. A Subsidiary Proprietor or an Occupier of a lot shall not do anything or permit any of his invitees to do anything on the lot or common property that is likely to affect the operation of fire safety devices in the parcel or to reduce the level of fire safety in the lots or common property.
    2. A Subsidiary Proprietor or an Occupier of a lot shall not do anything or permit any of his invitees to do anything on the lot or common property that is likely to create a hazard or danger to the Subsidiary Proprietor or Occupier of another lot or any person lawfully using the common area.
    3. Without prejudice to the generality of paragraph (2), a Subsidiary Proprietor or an Occupier of a lot shall not place, put up or display any article or object on or by any window or on any balcony of, or outside, the lot in a manner which is likely to cause any damage to property or injury to life to any person lawfully using the common property. contravene any relevant written law applicable to the disposal of such waste.
  19. Control on hours of operation & use of facilities
    1. The Management Corporation may, by special resolution, make any of the following determinations if it considers the determination appropriate for the control, management, administration, use or enjoyment of the common property, comprised in its Strata Title Plan:
      1. That commercial or business activities may be conducted on the common property only during certain times;
      2. That facilities situated on the common property may be used only during certain times or on certain conditions
    2. Every Subsidiary Proprietor and Occupier of a lot shall comply with a determination referred to in paragraph (1).
  20. Provision of amenities or services
    1. The Management Corporation may, by special resolution, determine to enter into arrangements for the provision of all or any of the following amenities or services to one or more of the lots, or to the Subsidiary Proprietors or Occupiers of one or more of the lots comprised in its Strata Title Plan:
      1. Security services;
      2. Garbage disposal and recycling services;
      3. Cleaning or domestic services;
      4. Promotional services or advertising.
    2. If a Management Corporation makes a resolution referred to in paragraph (1) to provide an amenity or service to a lot or to Subsidiary Proprietor or Occupier of a lot, the Management Corporation must indicate in the resolution the amount for which, or the conditions on which, it will provide the amenity or service.

Maintenance Notes

Homogeneous Tiles

Mosaic Tiles

Laminated Flooring

Care and Maintenance

  • Vacuum-clean or dry clean with a dust mop or cloth.
  • Do not use wet mop or excessive water to clean. Use a lightly dampened cloth or paper towel.
  • Do not leave too much water on your laminate flooring as it may damage the flooring. Pay attention to corners and the edges of the floor as water may seep into the joints and cause damage.
  • Never leave any amounts of liquids (water, juices, soft drinks, alcohol etc) on the floor for more than the time necessary to clean the spill.
  • Do not use any cleaning agents containing wax, oil or polish. Leftover residue from these agents can leave a dull film on the floor.
  • Do not use steel wool or scouring powder as this could scratch the floor.
  • Prevent dirt, sand, grit and other substances from being tracked onto the floor.
  • Use wide-bearing, non-staining floor protectors such as hard plastic or felt pad protectors under chair and table legs.
  • Never use a floor steam cleaner as this will harm your floor.

Cleaning Stains and Other Problems:

Juice, Wine, Grease, Chocolate Dampen a rag with water and a laminate floor cleaner and spot clean.
Cigarette burns, Asphalt, Shoe Polish, Paint, Ink, Crayon, Dried Foods, Nail Polish Dampen a rag with rubbing alcohol or 100% pure acetone and spot clean.
Candle Wax Allow to harden and gently scrape with a plastic scraper.

Kitchen Solid Worktop

Care and Maintenance

  • The surfaces may be cleaned with damp cloth, ordinary household soap or detergent to remove stains or water marks.
  • Normal colorless furniture polish will enhance the shine of the surface.
  • Stubborn stains and minor scratches can be removed with a scouring pad or 380-400 grit sand paper.
  • The worktop can withstand reasonable high temperature; however hot objects placed direct on it might mar the surface. A heat insulated pad or trivet stand with rubber supported legs is advised to protect the surfaces from hot kettle, pan or electrical appliances.
  • Under excessive and abusive usage conditions, the surface will show cut marks if cutting is done directly on it. Use of cutting board is recommended for all cuttings and chopping.

Ironmongeries

The ironmongeries selected are based on the requirements for durability, aesthetics and quality of the internal

Care & Maintenance

  1. Finishes
    • Dust the finishes regularly with a soft, dry cotton cloth. Ironmongery, fitted externally, will require greater attention due to the increased exposure to atmospheric conditions (such as heat, moisture & pollution), as well as dust and dirt.
    • If dirt markings appear over time, wipe them with a soft cloth dampened with a mild household detergent and warm water. After this, follow through with a light application of a good quality wax polish.
    • Keep the ironmongery away from water. Frequent contact with water can cause corrosion to the internal mechanisms.
  2. Hinges
    Hinges should be lubricated occasionally using a small amount of machine oil.
  3. Door Closers
    Exposed pivot points should be lubricated occasionally using a small amount of machine oil. Do not use soap/water solutions on the closers. However, a slightly damp cloth can be used for markings that cannot be easily removed.
  4. Locks, latches and lever handles
    • The sides and striking face of the latch bolts should be lubricated occasionally using a small amount of machine oil.
    • The spindle grub screw (found on the lever and pull handles) should be checked periodically for tightness.

Aluminium Frame (Windows And Sliding Doors)

The following guide is to be followed for cleaning and maintenance of the aluminium frame:

  • Remove all visible surface contaminants with a clean cloth or brush.
  • Use sponge or pad to soap the area with a mild cleaning detergent.
  • Rinse with water to wipe off excess soap.
  • Use sponge to wipe dry the surface.
  • Do not use any strong acidic or alkaline solution for cleaning aluminum surfaces.
  • Do not use organic solvents.
  • Do not use detergents with unknown chemical composition.

Air-Conditioning

Regular maintenance / servicing of the air-conditioning system by qualified servicemen are required to ensure optimum performance and reduce the possibilities of disruptions or breakdown.

For effective performance, regular servicing should include cleaning of the fan-coil filters. Each fan coil has a drain pipe. A gel-like substance forms gradually in the air-conditioning condensate drainage pipe. Over time, it may choke up the pipe and cause water to flow backwards. When this happens, water may start dripping from the fan coil unit.

In addition, choked or partially blocked filters, blowers and / or condensate pipes can cause condensation on the refrigerant pipes and insulation. These pipes should be free from obstruction to avoid blockage. It is recommended that the drain pipe be pressure blown at least once every six months to dislodge any obstruction or built-up dirt that may build up in it.

The refrigerant gas pressure should also be checked every 6 months and topped up whenever necessary.

To avoid unnecessary surface condensation, do not open doors / windows immediately after turning off the air-conditioning.

To conserve energy, do not set temperature too low. This will also minimize condensation problems and causing inconvenience to the unit above.

Water Supply Appliances

  • It is advisable to commence regular flushing of your appliances once water supply has been provided to your unit.
  • Cisterns should be inspected and cleaned internally at least once a year.

Paint

Hairline cracks may appear on wall surfaces due to plaster shrinkage. This is a natural process caused by temperature variations and humidity. They can be patched up using putty and painted over.

The paints used for internal of apartments are selected from paint manufacturer ______________ catalogue.

Paint code and location are shown as follow:

Location Paint Type & Colour Code
Internal apartment (Wall and ceiling) White 00E55

Care & Maintenance

  • The painted wall surface shall require regular cleaning with a soft, damp cloth.
  • For stubborn marks on the painted surface, rub the surface gently with sponge using a diluted, mild household detergent.

Shower Screen

Always use doors gently in order to avoid impact damages.

Care & Maintenance

  • Regular maintenance checks are necessary to ensure proper functioning of the shower doors.
  • Check that all fixings, connections and allen screws are tight. There should not be any looseness or ratting to door mechanism.
  • Do not clean screen with detergents containing chloride or with abrasive cleaning agents and cloths.
  • A soft cloth and clean warm water should always be the first choice for mild stains and loose dirts and soils. The process should be completed with a final rinse with clean water and a dry wipe.

Mirror

It is important to avoid scratching the surface when cleaning the mirror. Improper cleaning can cause permanent damage to the panels.

Care & Maintenance

  • Use only cleaning materials which are free of grit and debris to avoid scratching and damaging the mirror.
  • Use detergents and cleaning solutions that specifically state substances are safe for cleaning mirror.
  • Use only soft wet sponge, micro-fiber cloth or a lint free towel with glass cleaning solution to clean the mirror.
  • Do not allow cleaning solutions to come in contact with the edges of mirror.
  • Avoid using abrasive cleaners, powder based cleaners, scouring pads or other harsh materials to clean the mirror surface.
  • Avoid cleaners which contain acidic fluid as these substances are corrosive to mirror surface.
  • Do not store or place other material in contact with the mirror as this can damage the surface or create the heat trap that causes marks on the mirror.

Wardrobe / Kitchen Cabinets

It is important to allow fresh air into your home to replace the stale air. This includes opening your window as frequent as possible and running your ceiling or stand-alone fans to circulate the air.

As with all wood products, avoid excessive moisture. It is therefore important to have good air circulation within the household to keep these products in good condition.

Care & Maintenance

  • Wipe all exteriors regularly with a slight damp soft cloth to remove dust.
  • Complete a small area at a time and wipe dry with a dry soft cloth in the direction of the wood grain.
  • Clean the surface once a month with a soft cloth dampened with a quality cleaner formulated for wooden furniture. Wipe the surface in the direction of the wood grain to remove dirt and fingerprints. Wipe dry with a clean, dry cloth.
  • Avoid sprat-type polishes containing petroleum solvents, as they are flammable and toxic if swallowed.
  • Never use abrasive cleaners, scouring pads or powder cleansers.
  • Inspect the track for grease and dirt buildup. Any buildup can cause the door to bind and jump. Use a clean rag to remove any debris on the track. Keep the tracks lubricated by using graphite or light machine oil.
  • For bi-fold door, check the bottom door rollers to ensure they are free and clear of obstructions.
  • Do not use strong detergents, ammonia, chemicals, scouring powders, stain removers thinner, nail varnish remover or other harsh cleaning substances to come in contact with finished exterior surfaces as they can cause damage.
  • Never use solvent-based cleaner or cleaners / waxes that contain silicon wax or oil based detergent as these may dull or damage the finish, leaving a greasy film.
  • Beware of sharp/ hard objects that can permanently damage any part of the door.
  • The maximum load for the kitchen cabinet shelf is 15kg/shelf.

Sliding Glass Door and Glass Window Surfaces

Care & Maintenance

  • Clean the glass as soon as dirt and / or debris become apparent.
  • Avoid acid or ammonia-based cleaners as they tend to leave visible streaks and may damage the glass
  • Uses only approved glass cleaners and apply the liquid to the glass surface and wipe with a lint-free towel or cloth. Use a clean soft cloth with clean water to remove the cleaning solution from the glass, as well as the frame and surrounding materials.
  • To prevent streaking, stop wiping when the glass is almost dry and allow the film of moisture to evaporate.
  • Do not use metallic or sharp objects such as pen knife blades, metal scrapers, steel or scrubbing wool to clean glass surfaces as they may cause scratches to the glass surface.
  • Do not use spray products such as Acid Magic, Steel Glo, Muriatic Acid, brick wash acids or any form of abrasive cleaners as they may damage the glass or non glass components.